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What to know before ordering

How Do Furniture Payment and Delivery Work?

In furniture shopping, selected modules, quantity, destination, transport and assembly can affect the total alongside the listed product price. Seeing a clear order summary before payment reduces uncertainty in a major purchase.

About 7 minutes to read26.08.2026

In furniture shopping, selected modules, quantity, destination, transport and assembly can affect the total alongside the listed product price. Seeing a clear order summary before payment reduces uncertainty in a major purchase.

01

What should the order summary include?

Before payment, check product names, selected modules, quantities, unit prices, discounts, VAT, delivery fees, assembly charges and the grand total separately. Added or removed pieces change the total for sofa, bedroom, dining and wedding sets.

If custom color, fabric, dimensions or module changes affect price or production time, they should also be confirmed in writing before payment.

02

What to check for secure card payment

Card number, expiry date and CVV should only be entered on the secure payment screen. MobilyamEvime does not store full card numbers or CVVs; card data is sent to the secure infrastructure processing the payment.

Check the correct domain and HTTPS connection in the address bar. Never share card passwords, SMS verification codes or mobile-banking approvals with anyone, including sales staff.

03

How are current installment options determined?

Furniture installments depend on the issuing bank, card type, product group and current bank or payment-provider terms. Different cards may show different options for the same product, and installments may be unavailable for some products or currencies.

Euro or dollar display helps comparison. Installment information is hidden when a foreign display currency is selected. Confirm the charging currency and final total before approval.

04

Transport, assembly and total cost

Delivery cost may vary by product volume, destination, floor, lift, building access and assembly preference. Even if the product price looks attractive, review the total cost before payment.

Doorstep delivery, carrying inside and delivery with assembly are different services. The selected delivery type, fee and scope should be clear in the order summary.

Furniture shipping and transport guide
05

Distance sales agreement and personal data

Before payment, read the Distance Sales Agreement and check seller details, product contents, total price, delivery, withdrawal and return terms. Contract approval is separate from optional marketing consent.

Identity, contact and address data collected for delivery and invoicing should be processed only as necessary. Details are published in the approved privacy documents on the KVKK page.

Distance Sales Agreement
06

Payment confirmation and order record

The card charge and successful creation of the order record should both be confirmed. After successful payment, the order number and summary should be shown or sent through the registered contact channel.

If payment appears unsuccessful, check bank activity and contact customer service before repeating it, reducing the risk of duplicate charges.

07

Delivery planning after payment

After confirmation, stock, production, color and module preferences are reviewed and preparation begins. Estimated delivery varies by product group and destination. When products are ready, route and team availability are evaluated and a date is confirmed.

Changes to address, phone, floor or delivery conditions should be reported in writing before dispatch planning.

Review the production and shipping process

Pre-order checklist

Frequently asked questions

Does every product have the same installments?

No. Installments may vary by product, period, bank, card type and current payment terms. Options shown at the time of purchase apply.

Is delivery included in the product price?

This varies by product and delivery plan. Check transport and assembly fees separately in the order summary.

What if payment succeeds but the order is not visible?

Before repeating payment, contact customer service with the bank transaction, payment time and contact details used.

Need help?

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