Furniture Shipping, Transport and Delivery Process

Furniture freight versus standard parcel shipping

Furniture is bulky, multi-part and vulnerable to surface damage, so packaging and vehicle placement require special care. Small complementary items may use parcel networks where suitable, while large furniture may require a route-planned vehicle or a specialist furniture transport team.

The delivery method should be stated on the product page or order summary. Doorstep delivery, carrying inside and delivery with assembly are different services and should be confirmed clearly before ordering.

Check building and access dimensions before ordering

A product must fit through the building as well as into the room. Entrance doors, corridors, stair turns, lift cabins and apartment doors should be measured. Width and length alone may not be enough for corner sofas, large wardrobes, storage beds or wide tables.

If narrow access, a high floor or an unsuitable lift requires external lifting, this must be reported before delivery is planned. Site access rules, vehicle-hour restrictions or freight-lift bookings should be arranged in advance.

• Door, corridor and staircase dimensions
• Floor and lift information
• Site or building access rules
• External lifting requirement

How is furniture packaged?

Packaging varies by material and transport method. Corner and surface protectors, cardboard, stretch film, bubble protection or fabric covers may be used. Glass, mirrors, ceramic surfaces, metal accessories and fittings may require separate protection.

Parts of wardrobes, beds, tables and TV units may be delivered disassembled for transport safety. Package contents, part counts and fittings should be checked before dispatch.

How is furniture delivery planned within Turkey?

Delivery time within Turkey depends on stock or production status, destination, route workload and order volume. Even two orders in the same city may be planned on different days because of readiness or assembly requirements.

When products are ready, the customer is contacted about the date and time window. Someone able to inspect the order should be present, access should be clear and any building permissions should be ready.

Furniture delivery to Europe and abroad

For international furniture delivery, country, city, postal code, order volume and delivery type form the basis of the quotation. Customs, local taxes, indoor carrying and assembly inclusions should be shown in writing.

European delivery time depends not only on distance but also production, vehicle planning, borders and customs. See our international furniture delivery guide for details.

Inspecting furniture at delivery

If packaging is crushed, torn, wet or open, photographs should be taken before acceptance. Visible transport damage should be recorded with the delivery team and a copy retained.

If assembly is performed, check the overall appearance, set contents, doors, drawers, mechanisms, glass and mirrors. Reporting missing or incorrect parts with the product label and order number speeds up support.

How to request support after delivery

Prepare clear photographs showing the whole product, the issue close up and the product label. Send them with order number, delivery date and a short explanation. Do not disassemble, ship elsewhere or alter the item before approval.